Posted on: 20 February 2018Share
When it comes to serving your patients, you want to make every visit a comfortable and supportive one. If your medical practice is located in an area with a significant Somali population, hiring a Somali interpreter can be one way to make all patients feel welcome. Here are some of the many benefits of hiring a Somali interpreter.
By advertising that your practice offers exams and consultations in both English and Somali, you can reach new patients within the community. That means more business for your practice along with a greater sense of serving the community. You can print marketing materials in both languages with the help of your interpreter, and you can reach out to members of the community for whom health care was previously more difficult to obtain due to the language barrier.
Whenever there is a language gap, there is a chance that you won't be able to communicate medical concerns and treatments accurately. With the help of a Somali translator from a company like the Language Banc, your patients can explain exactly what their symptoms are. You'll also be able to effectively communicate information about treatments, tests, and each patient's diagnosis. A Somali translator with experience working in the medical industry can even translate complex medical terms so your patients understand everything you tell them with regards to their medical health.
Some people who don't speak English as a first language rely on friends and family to accompany them to doctor visits and help translate. This can make scheduling difficult, and it can also make patients feel dependent upon others for their medical care. By having a translator available, you can give your patients a way to take charge of their own medical care without having to ask friends and family for help. This is a particularly great benefit for patients who are new to the country and who have not yet built a support system within the community. Of course, there is also the added benefit of being confident that you are following HIPAA privacy regulations by translating through a direct employee of your practice.
When you hire a Somali interpreter, you'll want to look for someone who has worked in the medical field before. He or she should understand how to translate medical terms between languages. Additionally, the interpreter should also understand how to overcome language gaps and misunderstandings so each patient walks away with a clear, accurate understanding of his or her medical conditions. You can hire an interpreter through an agency that specializes in interpreters and translators for medical practices.